项目描述 Azure Identity support team belongs to Microsoft CSS Cloud & Enterprise Business Unit. This position under Azure Identity support team is responsible for delivering Azure Identity Service and support to our global customers with the high customer satisfaction. 岗位内容 Technical services & Responsiveness 1.Drive the communication with the customer to deliver desired solutions in response to customers’ concerns. 2.Effective Communication & Collaboration 3.Identify the right resource to collaborate with to work toward the final solutions. 4.Collaborate with cross-group peers both proactively and reactively. Operational Precision 1.Use appropriate documentation and utilization and / or labor tracking methods to account for time. - Manage and prioritize your workload while keeping team members and management appropriately informed. 岗位要求 1.Bachelor degree in Computer Science, Electronic Engineering or equivalent experience. 2.Excellent communication skills, collaboration skills, self-motivation and must have a strong team spirit. 3.Must have strong verbal and written English skills. 4.Strong analytical logic thinking. 5.Understanding of Microsoft Cloud (Azure/O365) and Windows Server products or other application server product family, especially Microsoft Azure AD, AD FS etc.